We booked a one-way ride from Mumbai airport to Surat for December 15. The booking process was streamlined. We received driver details within a few hours. There was a glitch in that the telephone number provided was wrong the first time, but this was corrected when we contacted Clear Car Rental's customer service. One point I would mention is that we had to call a few times before the call got answered.
The driver was punctual and very courteous and we were very satisfied with our experience, except for one point: midway through our journey, he unfastened his seat belt and drove the rest of the way without it. Driving on a busy highway at high speed without one's seat belt on can be dangerous for the safety of both the driver and the passengers (since it can impair the driver's ability to stay in control in case of an accident). Thus, I would urge Clear Car Rental to ask their drivers to be careful about such matters.
The trip was extremely smooth and comfortable thanks to the Cab services provided by you. The transaction and services were excellent as well, will definitely suggest this to all.
"The driver tried to save us a few bucks, making us wait..."
4/5 Stars
Everything went ok, except the driver did not enter the airport parking area (the pick-up place) until someone called him. This was in order to reduce the parking time to less than 7 minutes, so we didn't have to pay the park...