Career Oppurtunities
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Call Centre Executive (10 Posts)

Job Description: We are looking for smart, talented and versatile Call Centre Executives. The candidate must have good communication skills.

Responsibilities :
• Answer inbound calls as well as assist customers who have specific inquiries
• Build customer's interest in the services and products offered by the company
• Provide personalized customer service of the highest level
• Update the existing databases with changes and the status of each customer/ prospective customer
• Liaising with other departments for resolving customer queries/ complaints

Skills:
• Must have excellent command of English
• Good Knowledge of MS-Office
• She/he must be ready to work in Shifts
• Call Center/BPO experience will be an added advantage
• Ability to comprehend, capture as well as interpret basic customer information
• Ability to manage difficult customer situations, to respond promptly to the needs of the customer, solicit feedback to improve service, respond to requests for service/ assistance
• Punctuality
• Dependability; to follow instructions as well as take responsibility for their actions and also keep commitments
• Analyze the various parts of a problem properly and develop logical solutions
• Quality management - look for means of improving as well as promoting quality
• Ability to make efficient use of resources
• High level of motivation
• Team Player
• Attention to detail
• A sound knowledge of telephone etiquette

Education:
• Graduate

Job Location:
• Aurangabad, Maharashtra.

Team Leader Call Centre (2 Posts)

Job Description: The job of a Team Leader Call Center is a highly focused position to ensure a service¬ oriented and professional working environment by supervising the performance of team members and executing necessary actions for their motivation when required. Team leaders are knowledgeable of all reporting aspects, communications terminology and technology, and organizational procedures.

Duties and Responsibilities :
• Motivating and inspiring the team to surpass their potential.
• Improving the team and facilitating the communication among the members of team.
• Exceeding and meeting departmental objectives, including conversion targets, and lead generation.
• Creating sense of ownership within the employees and resolving employee issues, if any.
• Encouraging, supporting, and motivating actively one’s peer team.
• Looking constantly for development as well as continuous improvement for the entire team.
• Monitoring, organizing, and coaching team on a day¬to¬day basis.
• Communicating the company’s purpose, core values, vision to the front employees.
• Ensuring that the employees follow their schedules properly as designed.
• Striving for new ways continually, to increase the opportunities of sales.
• Handling escalated calls, complaints, questions, and queries as necessary.
• Facilitating cross ¬functional communication within employees for improved working condition.
• Creating a conducive work environment for all the call center’s employees.
• Carrying out team meetings and actively participating in the monthly and weekly meetings.
• Documenting general reports on each team member’s performance and targets as well as ensuring that they exceed the targets

Skills and Specifications:
• Strong knowledge of customer care techniques and processes.
• Exceptional analytical and listening skills.
• Ability to operate well in a call center team environment.
• Familiarity with several voice ¬logging systems and tools.
• Keenness and flexibility to work extended hours.
• Natural flair for coaching, motivating, and interacting with people

Education:
• Graduate

Job Location:
• Aurangabad, Maharashtra.

Product Development Executives ( 5 Pos )

Job Description : Product Development Executive has a strategic overview of the whole company with the aim of moving the company forward by spotting new trends and areas of growth which will be profitable.

Responsibilities:
• It is their job to formulate a collection based on trends and market research, and present it to senior managers.
• They need to be able to reinvent Product to suit customer needs.

Skills
• Strong Analytical skills.
• Good Communication skills, written & verbal.
• Should be a good team player.
• Leadership skills.
• Should be a self starter and fast learner.
• Should be able to work without supervision.
• Strong detail orientation with the ability to work with customers is a must.

Education
• Master’s degree in marketing is mandatory.

Job Location
• Aurangabad, Maharashtra.

Car Rental Consultant ( 5 Pos )

Job Description :
We are looking for smart, talented and versatile Car Rental Consultant. The candidate must have good communication skills.

Responsibilities:
• Answer inbound calls as well as assist customers who have specific inquiries
• Build customer's interest in the services and products offered by the company
• Provide personalized customer service of the highest level
• Update the existing databases with changes and the status of each customer/ prospective customer
• Liaising with other departments for resolving customer queries/ complaints

Skills
• Basic computer knowledge/ Good knowledge of MS-Office
• Good verbal and written communication skills
• Good geographical knowledge of Inda.
• Ability to manage difficult customer situations, to respond promptly to the needs of the customer, solicit feedback to improve service, respond to requests for service/ assistance
• Travel/Tourism Experience will be an added advantage
• Punctuality
• Have passion for Sales & high on Energy level
• Be enthusiastic & have zeal to perform.
• Be flexible to work in 24*7*365 days working environment.

Education
• Graduate

Job Location
• Aurangabad, Maharashtra.

Mobile Application Developer ( Android / iOS )

Job Description :
We are looking for smart, talented and versatile Mobile application developers with 1 to 5 years of experience in Mobile application development (iPhone and Android). The candidate must have good communication skills.

Responsibilities:
• 2+ years of experience in Google Android developement using Java , Andorid SDK, SQLLite, Eclipse, Android Debugger.
• Comprehensive understanding of Android application architecture, UI components & controls,Intents, Application classes like Activity, Service, Intent Receiver, ContentProvider to manage data.
• Proficiency in working with multi-threaded apps , XML & JSON, and web services is required.
• Experience in visioning and publishing of the app is a plus.
• Good Knowledge on Notifications, Toast, Locations and Map Apis, working with media, Animation & graphics is a plus.
• Experienced with Android testing frameworks and proficient writing clean unit test cases.
• Expert in object oriented programming principles, strong working knowledge of design patterns, and proficient in clean code best practices.
• Dedicated to Andrid application performance, security, and efficiency.
• Strong analytical and troubleshooting skills, resourceful, innovative, inventive.
• Very effective written and oral communication skills.
• Will be responsible for end to end development, delivery and maintenance of Android version of M developers Personal Application.
• Will be responsible to build a team of talented mobile application developers.

Skills
• Android Developer.
• iOS Developer.
• iPhone Developer, Mobile Application Developer, Mobile Developer, .

Education
• B.Tech /B.E.
• PG ( MCA - Computers, M.Tech, M.Sc - Computers).
• iPhone Developer, Mobile Application Developer, Mobile Developer, .

Job Location
• Aurangabad, Maharashtra.

PHP Web Developer ( 5 Posts )

Job Description :
We are looking for PHP Developer with strong analytical skills to join a dynamic team of web developers with a experience of 2-3 years.

Responsibilities:
• PHP/MySQL.
• Javascript, AJAX, AHAH, jQuery, JSON.
• HTML, CSS.
• Handling browser specific issues and incompatibilities.
• Application security on the web.
• Third party API integration.
• Software Engineering Practices (SCM, Continuous Integration etc).
• Developing and maintaining dynamic websites and web applications.
• Ensuring foolproof performance of the deliverable.
• Coordinating with co-developers and other related departments.
• Sending regular updates about project status .

Skills
• Strong Analytical skills.
• Good Communication skills, written & verbal.
• Should be a good team player .
• Leadership skills.
• Should be a self starter and fast learner.
• Should be able to work without supervision.

Education
• BE / MCA / MSC / MCM

Job Location
• Aurangabad, Maharashtra.

Experience
• 2 - 3 Years.

SEO Executive ( 2 Post )

Job Description :
Should be well versed with on page and off page optimization.

Responsibilities:
• On Page Optimization Preparing Page Titles.
• Generating Meta Tags.
• Including Sitemaps.
• Off-Page optimization.
• Social Book marking sites submission.
• Articles posting in different articles sites.
• Google, Yahoo Analytics reports for clients.
• Weekly Rank and back-link reports.
• Link Building, Link Wheel, Submitting to famous directories, social bookmarking, and manual search engines submission.
• Link Exchange (Directories, Classifieds, Forums, Blog Commentsetc).
• Social Media Optimization (Twitter, Face book, Google +, LinkedIn etc).
• Strategy - Keyword Research and create and implement strategies per latest Google trends.
• On-Page SEO - Work on continuously improving on-page performance.
• Off-Page SEO - Responsible for Link Building.
• Manage Content - Responsible for directing content writing team of full-time writer and freelances as per SEO need.
• Analytics - Create reports and analyze trends and run A/B experiments - both SEO and overall website.
• Webmaster - Responsible for handling and running sister websites/communities created from a SEO perspective.

Skills
• Directory Submission Expertise in Keyword Analysis Blog Posting.
• Forum Posting Press Release A good analyst and be able to interact with a creative team.
• Knowledge of various SEO tools for example reciprocal link checking Tools Page rank checking tools, problem finding tools etc.
• Proficient with SEO reporting and analytical tools; also Word, Excel, HTML.
• Researching and resolving HTML code and content, link architecture and navigation Issues.
• Sitemap generation in xml. Google Business Listing.
• Link building.Article Spinning Article Submission. Google Business Listing..
• Candidate should be conversant with various Off Page activities practiced in the SEO industry.
• Should have an expertise in Off Page activities including Article Submission, Link Building, Social Book Marking, Social Profile Creation, Forum Posting, Blog Commenting, Classifieds, Creation and maintenance of Squidoo and Hub Pages profiles, Social Media engagement, Yahoo Answers, etc.
• Knowledge of HTML / Dreamweaver will be an added advantage.
• Should know the latest trends in Off Page activities as per Googles guidelines.
• Should have knowledge of the top sites for each of the Off Page activities and should be able to generate a strategy around it viz. Strategy for StumbleUpon etc.
• Should also be knowledgeable regarding On Page SEO factors.

Education
• Graduate

Job Location
• Aurangabad, Maharashtra.

Experience
• 1 - 2 Years.

Account Executive

Job Description :
We are looking for Account Executive with a experience of 1-2 years.

Responsibilities:
•Reconciliation of Duty Slip & Bills of Operator with back end system on real time basis
• Sending Invoices to retail customers on request
• Attaching duty slips to bills of credit customers (corporates & affiliates) and sending the same to them for payment periodically.
• Follow up for payment receivable from corporate & affiliates.
• Checking and verifying employee discounts claims.
• Timely payment to Operators (Fixed & varibale pricing models)
• To issue credit notes for cancelled services
• Verify & process refund request for cancelled bookings.
• Assist Customer Support team in solving customer's queries related to credit card transactions, refunds, chargeback etc.
• Daily Recon of bookings with wrt to customer billing & operator billing
• Maintaining of books of accounts.
• Handling petty cash.
• Payment follow up.
• Preparing reconciliation statement (Debtors, Creditors, Inter Branch, Banks)
• Processing payments .

Education
• B.Com, M.Com, Tally, Graduate

Job Location
• Aurangabad, Maharashtra.

Experience
• 1 - 2 Years.

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